Cancellation policy – We ask that you respect our time as we respect yours and in doing so please cancel AT LEAST within 24 hours. Last minute things do come up and emergencies happen; however, we reserve the right to ask for a credit card reservation (amount to be determined based on service) for some clients who cannot respect the appointment process. This credit card reservation also applies to clients that hold appointment slots at peak times/days but then cancel within that week regularly.
No show policy - First time bailing with no call is just rude. Second time bailing...unfortunately we will have to no longer take you as a client. We take respect for other people's time very seriously and our stylists are not making any money when their chair is empty.
Redo policy – We stand behind our work and most definitely would like for you to make us aware of any concerns so we may make adjustments. These adjustments need to be within 2 weeks of your original visit, preferably with your original stylist. Another stylist can assist you if there is a comfort issue or scheduling conflict.
Kid policy – Let's all be real here. We understand that sometimes your kids have to be with you during your appointment, but also understand that most of our clients take the time at Copacetic to not only get great hair but also to relax and unwind. We welcome kids that aren't climbing on the furniture or raising general hell throughout the salon; please be considerate of other paying clients. *kids (under 12) are not permitted in the Skin & Soul location*
We accept cash money of course as well as checks, Master Card, Visa, Discover, and Amex. Tips may not be added to credit card transactions. Thank you.
** There are two ATMs in Pines Plaza for your convenience.**
9066 Perry Highway, Pittsburgh, PA 15237
Closed Sundays and Mondays
please note: We are closed for holidays and educational events on the following dates in 2017: Jan 2, Feb 6, May 29, June 3-5, July 3-4 and 10, Sept 4, Nov 23-24, and Dec 25-26. Some additional dates may be added in the future.
Niki Lee Kircher - esthetician/brow and nail artist/lefty
Niki Lee is a true artist in several mediums including painting, lettering, and now eyebrows. She is also a licensed esthetician and a Pittsburgher at heart. Niki Lee resides with her longtime boyfriend and 2 pitbull furbabies "on a perfect street in the neighborhood of Carrick." Her artwork is an expressional way of life and we are ecstatic to have her on our team. Let her wax your legs, give you amazing custom microbladed eyebrows, and maybe get a commissioned painting of your dog!
Mary Hoppé - owner/esthetician
Mary is a licensed esthetician with specialized training in Skin Script products and protocols. She also received training in Mircrocurrent, Lash Lifts, and other modalities. She left corporate America after 33 years to partner with Nikki and Missy to open Copacetic Skin & Soul. Her love of people and ability to become friends with everyone she meets keeps her clients coming back for more TLC. If you notice a resemblance to Nikki James....Yes, she is her mum and Eddie's grammy.